Vintage & White

Frequently Asked Questions

We love questions so please feel free to email us with any!

sophie@vintageandwhite.com

 

How long is the hire period?

Typically the hire period is 4 days, Thursday-Sunday or Friday-Monday. We have set pick up & delivery times so please let family/friends know if they are organising this on your behalf. 

Can I make changes once I have made a booking?

Certainly, just email us and we can adjust your booking if the items are available.

I’m not quite sure how many vases etc I will need, can you help me?

Of-course! Email us and we’d be happy to help you figure it out.

Where is pick-up/drop off?

We are based from our home in Mt Pleasant. Once a booking is made you will receive further details.

Can you deliver and collect items within Christchurch?

Certainly, you can select that option when doing the online booking system or email us and we will add that on for you. Delivery within Christchurch is $50, email us if you need a quote outside of the Christchurch area.

What if I break/damage something?

Please let us know, accidents do happen and we will have to charge full replacement cost of the item/s. We check the items on return and will contact you with any issues. 

Do I need to clean the glassware before returning?

Yes, all the glassware must be washed and dried on return. 

Can you set up the items I have hired?

Yes, we offer a full set-up service, please email us about this.

Delivery & Returns:

We are based from our home in Mt Pleasant. We are currently renovating our studio so we will send you further instructions once a booking is made.